REFUND POLICY

Thank you for choosing midnightwithrandwh.shop! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, here is our refund policy:

  1. Refund Application Conditions
    All refund requests must be submitted within 30 days of the date you received the product.
    The product must be unused, unwashed, and with original tags and packaging to allow us to process it.
  2. Application Methods
    If you would like to request a refund, please contact us at:

Email: randwhllc@midnightwithrandwh.shop
Phone: (361) 787-3047
When contacting, please provide your order number and the reason for the refund.

  1. Refund Processing
    Once we receive and inspect the returned product, your refund request will be processed. The refund will be issued according to your original payment method.
    Please note that refund processing usually takes 3-7 business days, and the actual arrival time may vary depending on the bank’s processing speed.
  2. Shipping Costs
    The refund will only include the purchase price of the product. Shipping costs are not refundable. If the order needs to be refunded due to our error or damaged goods, we will bear the corresponding shipping costs.
  3. Return Address
    Please provide the corresponding return address and instructions when requesting a refund. Please make sure to use a reliable shipping method to ensure the safe delivery of the package when sending the goods back.
  4. Disclaimer
    We do not refund for damaged, lost or misused goods caused by personal reasons. Please check the goods carefully to ensure that they meet your needs.
  5. Contact Us
    If you have any questions about the refund terms or would like more information, please feel free to contact our customer service team, we will be happy to serve you.

Thank you for choosing midnightwithrandwh.shop, we look forward to providing you with a better shopping experience!